Saturday, September 09, 2006

Sometimes understanding what is wrong with you is all you need.

One thing I missed from working at Carpathia was the task management system. Basically, everything that was done was assigned a "ticket" and if it was a project I was working on, I updated the ticket with details of what was going on... I also had a queue that was right in front of me so I knew what I was doing and what had to be done... it also gave me the ability to wander from task to task when needed. If there is a task that seems to drift away from me I was able to log where I was and what the status was and move to another task and vice versa... as much as I needed to... this let me really take what could be a bad thing (ADHD) and actually used it to be a very benefical thing.

A few days ago, we just got PerlDesk set up at MFC and I just realized tonight how much more relaxed I have been at work. Knowing what is to be done is such an amazing help to me and, quite honestly, I didnt realize it until now. Being able to hit the end of the day and go through and update each ticket and close the tickets that are complete is an awesome thing. One thing I always struggle with is that I personally feel like I'm not living up to what I should be and when I'm able to close tickets, it's kind of like a sense of accomplishment in a way.... and it confirms that I actually got some stuff done.... not to anyone else -- it confirms it to me.

So I think in the very near future I'm going to be setting up PerlDesk for me to use personally. It's just incredible how much easier it is for me to get things accomplished. The crazy thing is I never realized how much of a help it was to me.

So yea... thats the good news of the night :)

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