Monday, December 17, 2007

OMG, come on T-Mobile

Ok, so I wanted to turn this back into a personal blog but I just can not pass up posting this. I have received an email from the same persona at T-Mobile that told me Twitter was being blocked. In her email.... well, I'll just let you read:

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Disposition-Notification-To: "Executive Response (ECR)"
Subject: T-Mobile and Twitter
Date: Fri, 14 Dec 2007 13:49:07 -0800
Thread-Topic: T-Mobile and Twitter
Thread-Index: Acg+mybHtAT+bY+0SHGZezoY/aYtBQ==
From: "Executive Response (ECR)"
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This is a multi-part message in MIME format.

Content-Type: text/plain;
Content-Transfer-Encoding: quoted-printable

Mr. Mertz:

Twitter users are welcome to stay connected through T-Mobile service. Rumors that T-Mobile blocks the service are false. T-Mobile confirmed with Twitter that there was a technical issue between the two companies’ systems that temporarily prevented some customers from utilizing the service this past weekend. That issue has since been resolved and the companies are working to prevent such incidents from re-occurring.
Should you have any further questions regarding this matter, please feel free to contact Customer Care at 800-937-8997. Thank you.

Marianne Maestas,
Executive Customer Relations Specialist,
Office of the President,
! T! ! ! Mobile!
stick together

My God.... it was one thing to hear two different departments contradicting themselves but now THE SAME PERSON?. I really don't think I need to comment anymore

1 comment:

Ontario Emperor said...

My first conclusion (after hearing the promos for last night's Monday Night Football game) was that there are two people working for T-Mobile, both named Marianne Maestas. This email, followed by the third email that you later posted, are simply unbelievable.